FAQS

PRODUCTION LEAD TIMES

Products are generally ready to ship in 4 to 10 business days for shipping flat back enclosures depending on what’s ahead of the queue and 4 to 6 weeks for full builds. We will email you with a tracking number, as soon as we ship. 

​​RETURN & EXCHANGE POLICY​

Because our enclaves are typically custom made we do not offer a return or exchange policy. Make sure to review your cart before purchasing. All sales are final.

SHIPPING POLICY

We only ship within the United States and we ship small flat pack enclosures through FedEx. Shipping costs average around $25 to $300 USD depending on quantity, size, and location. If there are any issues with  transit damages, please file a claim through https://www.fedex.com/en-us/customer-support/claims.html

Oversized enclosures too big for FedEx ground or large quantity orders are shipped freight. Freight shipments vary depending on distance, and quotes and shipping ranges from $250-$700. If you have any problems with shipping, please email dale@tamura-designs.com.

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